Powerful spam detection integrated in Salesforce
Our Anti-spam solution for Salesforce cases transforms how your business handles email management within Salesforce. By integrating advanced AI-driven technology, we effectively eliminate spam from your Salesforce cases, allowing your teams to focus on what really matters: providing excellent customer service.
Why choose our anti-spam solution?
- Advanced AI technology: Uses a powerful combination of technologies for unmatched spam detection. First, SpamAssassin sets the standard for technical spam filtering, after which our own AI based on ChatGPT 3.5 takes over for in-depth content analysis. This layered approach ensures very accurate spam detection.
- Seamless integration: Fits perfectly within your existing Salesforce environment, without complex setup.
- Automatic spam filtering: Proactively filters spam from Salesforce cases, reducing your team’s workload.
- High accuracy: Achieves an accuracy rate of 99.7%, one of the highest in the industry.
How does it work?
- AI-driven analysis: Each new email-to-case is analyzed using our advanced AI model to identify spam.
- Filtering and sorting: Legitimate emails are placed as cases in Salesforce, while spam is effectively filtered and put in a separate list.
- Continuous improvement: Our system continuously learns, thus improving the accuracy of spam detection over time.
Your benefits
- Time saving: Reduce the time spent on manually sorting emails.
- Increased productivity: Allow your team to focus on valuable customer interactions.
- Better customer service: Faster response to legitimate customer inquiries.
- Cost saving: Reduces the need for additional resources for email management.
Contact us today!